Labeling – Important!

All parts to be coated should arrive at All-Color well labeled.  For example, your name or company name needs to be clearly indicated on each separate package or skid.  The color the product is to be coated and your purchase order number would also be helpful.  Ensure that Purchase Orders arrive prior to, or with your order.  Purchase Orders must include a detailed description of parts to be coated i.e. quantity, size, color, part number(s) if applicable, and any special packaging instructions.  This will ensure that your material is easily identified, and will help us to complete your coating job more efficiently.

 
Packaging

Please ensure that the packaging, containers, or skids you supply with your product provide proper protection against damage.  For example, if your material is placed on a skid it should not be larger than the skid or “hang over” the sides of the skid.  Material will be repackaged in the packaging containers you provide.  Therefore, packages must provide suitable protection against damage to the material as well as the coated finish.

 
Markers

All material to be coated should be free of inks, markers or other writing materials.  These inks can show through the finished coating (especially when the parts are coated in lighter colors), and therefore should be avoided whenever possible.

 
Wood Preparation

All parts should arrive at All-Color ready for coating unless otherwise agreed upon. The parts sent to All-Color should be cut from highly refined MDF suitable for powder coating. We are able to suggest sources of acceptable MDF if needed. The edges of the wood should be sanded and eased to ensure proper paint flow which is critical for an acceptable finish. In most cases, parts should be sent to All-Color prior to any assembly.

 
Hanging Holes

All parts should have hanging holes predrilled unless a prior arrangement has been made with All-Color. The size, depth and location of the holes will vary depending upon the overall size of the part. Please contact All-Color to determine the size and location of any hanging holes prior to drilling such holes.

 
Scratches/Chips/Cracks

Parts should be sent to All-Color free from any surface defects, including scratches, chips, cracks or dents. Our hangers attempt to visually inspect every part that is hung on the line, but can’t be responsible for catching every defect. Powder does not act as a filler, thus any defect in the material, such as a deep scratch, will profile through to the coated surface. Ultimately, the customer is responsible for the condition of the material upon its arrival at our facility.

Packaging Debris

All parts to be coated should be free of packaging materials and shipping debris.  While our hangers inspect parts as they are hung on the line, certain problems are hard to detect.  A major culprit has been clear tape of various sizes and sorts as it is nearly impossible to detect, especially in high volume orders.  The end result of this melted tape on the substrate is coating failure (e.g. zero powder adhesion or a distorted, uneven finish).  If you remove tape from the substrate, please be sure to remove any remaining adhesive residue by lightly sanding the area. Avoid using thinners and alcohol as such products could be absorbed into the material which will cause inconsistencies with the coating.

 This is only a guideline for you, the customer.  All-Color is always willing to assist you in any way and address any concerns that you may have.  In certain circumstances one or more of the above situations may be unavoidable, but we will work with you to make your product as coating friendly as possible.  The purpose of this notice is to inform, not to delegate responsibility.  Through increased awareness of these potential pitfalls, quality and efficiency of service to you can only be improved.

We greatly appreciate and value your continued business.

>> Click here for a printable version of the Technical Guidelines for the MDF Line (PDF)